Aeroporto S. Anna Crotone
 DOWNLOAD AREA |
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Useful Numbers
Ticket
& information counter
+39 0962 7995 201
Information Office
+39 0962-794388
Lost and Found
+39 0962 794388
Enac
(Civil Aviation National Agency)
+39 0962 7911 50
Car rental
Avis +39 0962 29102
Europcar
+39 0962 793668
+39 06 96709592
+39 3398142642
(Mara Conga)
Alitalia
+39 06 2222
EaglesAirlines
199 240 500
Danube Wings
00 421 (0) 902 280 280,
00 421 (0) 902 270 270 |
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Service Charter
Quality Indicators |
The monitoring of Airport Service quality by means of surveys, is based on a scale of 6 opinions:
- Excellent
- Good
- Average
- Inadequate
- Extremely Inadequate
- Extremely Poor
The surveys are conducted in reference to the service provided by the airport Operating or by dealers. |
| Regularity of service |
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Flight delays due to the airport management
company |
Nr of delays due to the airport management/total
departing flights |
3 |
Overall delays |
Nr of overall delays/total departing flights |
18 |
Overall mishandled baggage |
Nr of baggage / 1000 departing passengers |
0,04 |
Waiting time for baggage claim |
Waiting time in the 90% of cases |
10’ - 18’ |
On board waiting time for first passenger
disembarkation |
Waiting time in the 90% of cases |
1’30" |
Overall perception on the airport service supplied |
% satisfied pax |
92 |
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